Benefits Leaders Need More Support to Measure Their Point Solution Performance—Artemis Console Can Help

Benefits leaders spend a lot of time and energy choosing and implementing the right mix of benefits and point solutions for employees and their families. There are many options for every condition you can think of: digital mental health apps, diabetes care management programs, physical therapy, weight loss coaching, and many more. 

If you’re like most benefits professionals, you did thorough, detailed research into each potential point solution partner before choosing the right one for your population. You carefully guided the implementation process. You created and shared educational materials with the right members at the right time. You added these new benefits to your open enrollment process and documentation. You set goals for the programs. You did everything you could to ensure each initiative would succeed. 

You are asking yourself: 

• Was all this work valuable? 
• Will these programs improve member health? 
• Will I save money on these high-cost conditions? 
• Are my programs delivering on the outcomes they promised me? 

These questions can be tough to answer if you don’t have the right tools or access to the right data. 

We recently surveyed over 300 benefits leaders to ask them about their challenges, goals, and attitudes towards benefits analytics. We asked benefits leaders to identify which data sources they have access to (aside from medical and prescription claims data). Here’s what they told us.

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Financial data is the most commonly used, with voluntary benefits like dental and vision close behind. Benefits leaders also tap absentee and leave data, diversity, equity, and inclusion stats, and numbers from their employee assistance programs. Employers are interested in data on point solutions like care management programs, wellness initiatives, and specialized programs by condition, but most aren’t currently able to use it. 

This surprised us at Artemis Health, where our platform integrates and analyzes data sets from point solution vendors that help with diabetes care, mental health, musculoskeletal conditions, fitness/weight loss, and any other concern that vendors are addressing. A benefits analytics solution should help employers easily access these non-traditional data sources, evaluate their point solutions, and objectively look at their value and success. Clearly for many benefits leaders, getting access to the right data sources remains a challenge, and there are wide gaps in what they can see and learn about their population. 

That’s why we’re pleased to announce the launch of Artemis Console, our new point solution evaluation tool. Artemis Console for Point Solutions enables employers and advisors to determine efficacy of point solutions and maximize the impact those solutions can have on their employees.

Artemis Console will help benefits leaders access the data and insights they need to make the right decisions on point solutions. It offers three key advantages. 

Artemis Console Advantage #1: Comprehensive Program Evaluation 

One of the biggest hurdles when trying to measure the success of point solutions is knowing exactly what to measure. Should you base your success on employee participation? What about cost reduction? Should you go with the metrics that the vendor provides in their standard report? 

Artemis Console solves this problem with an objective, trustworthy, and comprehensive program evaluation model. This model analyzes five key aspects of program performance: 

• Member engagement: Is the program reaching and engaging with the target population? 
• Care and utilization: Are members in the program accessing the care and following expected utilization guidelines/best practices? 
• Financial impact: Is the program delivering on cost savings promises? 
• Member satisfaction: Are members using the program happy with it? 
• Clinical outcomes: Is the program improving the health and well-being of participants? 

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Using a data model like the one we developed for Artemis Console will help you get a holistic view of your point solution’s performance. It automatically pulls and compares across multiple data sources (medical claims, prescription claims, program enrollment, member surveys/feedback, etc.). This ensures you’re measuring the right things to objectively prove the value of any point solution program. 

Artemis Console Advantage #2: A Library of Point Solutions 

Artemis Console is built with a library of reports that’s ready to go, with an initial focus on the top conditions we know are most important to benefits leaders: 

• Diabetes management 
• Musculoskeletal conditions 
• Behavioral health 
• Weight loss and diabetes prevention 
• Hypertension 

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For each of these conditions, benefits leaders are faced with dozens of vendors. We know it’s not easy to get data feeds from multiple sources, so Artemis does the heavy lifting for you. We work with key point solutions in these categories to streamline data implementation and give you fast access to program results. 

Artemis Console Advantage #3: Targets and Benchmarks 

Artemis Console will track progress, share key insights, and provide clear visualizations that tell a story. You can monitor your point solution success, compare to industry benchmarks, and set goals and targets alongside your vendor to ensure they are delivering value. 

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As you can see, Console lets you select and track goals for key metrics, which will help hold vendors accountable for program outcomes. 

Artemis Console also uses our matched pair cohorts functionality, which helps ensure that you’re comparing similar member profiles to get more accurate insights.  For example, a matched pair cohort analysis would look at Nancy, a 55 year-old member with Type II diabetes who is using a weight loss program and taking metformin for her condition. It would compare Nancy to Camille, a 58 year-old member also taking metformin for diabetes, but who isn’t enrolled in the weight loss program. By contrast, an analysis that compared Nancy to Olivia, a 23 year-old member who isn’t diabetic, wouldn’t be as reliable or trustworthy. This analytics strategy ensures we’re comparing apples to apples and controlling for other factors that might illuminate the performance of the point solution. 

At Artemis, we know point solution evaluation can be a challenge for benefits teams. But we also know you’re facing mountains of data and hundreds of vendors vying for your attention and benefits dollars. Artemis Console can help you make sense of your point solutions, set realistic goals, and measure the things that will lead to better employee health. 

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Want to learn more about Artemis Console? Find out more and get in touch with our team. 

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